Are you struggling financially?

If you’re having trouble paying your loan or mortgage, reach out to us.
How to reach us
We’re here to support you

Let us help you through
the tough times

Circumstances can change in the blink of an eye, and this can sometimes affect your financial wellbeing and capacity to repay your dues. If you’re having trouble with your personal loan, auto loan, or credit card payments, please reach out to our dedicated team that will assist you with tailor-made solutions that will consider your situation.
It’s important to take things in hand as soon as possible as non-payment and late payment of dues will result in accumulation of monthly charges, consequently affecting your credit history with the Al Etihad Credit Bureau (AECB). On the other hand, timely payments will help maintain your credit score and avoid any further impact to your credit worthiness.

Please note that as per UAE Central Bank regulations, Mbank is obligated to report all accounts under debt to the AECB.

How to reach us?

Contact our Financial Remediation team using one of the ways below.
We'll be happy to discuss all your debt issues and offer debt counseling
so you can manage your liabilities better.


+971 2 412 2222


454 Shakhbout Bin Sultan Street,
Abu Dhabi, UAE

Understand your expenses

Analyze your finances and restructure your spending to see how you can save more and clear your debts faster. Our budget calculators give you a clear overview of your expenses and let you plan better.
Self Help

Fees and charges

Your fees and charges will be based upon your banking package and the products you hold.

Frequently asked questions

Can I reduce my debt burden ratio?

Yes. To reduce your debt burden ratio, pay off your debt.

What can increase my debt burden even if I don’t borrow anymore?

A higher cost of borrowing can increase your debt burden ratio. Informal sources or lenders can often charge high rates of interest which can increase your debt burden ratio.

What hurts my credit score the most?

Missed payments, bounced cheques, having too many credit cards and loans, and using your entire credit limit are all factors that will hurt your credit score.

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Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.

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