Bank on us
We are the UAE’s first digital bank, offering all you need to manage spending and saving for the future.
Now Banking will be Interesting
Our technology empowers the customer to know more, spend better and be part of social banking community.
Co-Creation with You
The community suggests features and gives feedback to build a bank you love and others admire.
Manage Your Lifestyle
Manage your finances to buildup lifestyle, through a convenient app, focused on your needs.
From the Emirates, for the Emirates
Originating from the capital Abu Dhabi and building for the community in the seven emirates.
Purpose
At Mbank, we are committed to providing you with an outstanding and reliable banking service.
If we fall short of our promise, we have created this Customer Charter to ensure that you can reach us conveniently and file a complaint which will be handled with transparency, fairness, reliability, and empathy.
All the answers. Right here.
Get all the answers you need to frequently asked questions.
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How do I open an account?
If you have 5 minutes, that's all it takes. Simply download the Mbank UAE app, and use UAE Pass to open an account.
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What documents will I need to open a bank account?
To open a bank account, you will only need your UAE Pass.
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How many branches does Mbank UAE have?
You can find the info here: https://www.mbank.ae/branches-and-atms/
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What is the Customer Support Number?
600 57 1111
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Are there any charges?
We do not have a minimum balance requirement or average balances to be maintained. No initial deposit is required to open an account. Terms and conditions apply.
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Do I get a Debit Card once my account is open?
Upon successful completion of the account opening process and verification, you will automatically receive a virtual debit card. You can find the card details in the "Cards" section of the Mbank App. This virtual card can be instantly activated for online purchases and linked to E-wallets like Apple, Samsung, or Google Pay. Simultaneously, you have the option to request a physical debit card through the app for ATM cash withdrawals and in-store purchases. Additionally, you can set daily and monthly usage limits for the debit card, temporarily block the card if needed, and monitor all transactions through the Mbank UAE app.