Consumer Education and Awareness

It includes:

• Current and Saving Account – CASA
• “Eyalna” Minor Saving Account
• Personal Loans / RAHA Buyout
• “Ziyada” Overdraft
• Gen α Saving Deposit Account
• IPO Leverage
• Fixed Deposits
• Credit Cards

Bank fees and charges refer to the costs associated with various banking services, such as account maintenance, overdrafts, ATM usage, and transaction fees. Understanding these fees is essential for managing your finances effectively and choosing the right banking options to minimize costs.

Terms and conditions for banks outline the rules, obligations, and rights governing the use of their financial products and services. These documents provide important information about fees, account management, and the responsibilities of both the bank and the customer.

Are you struggling financially?

If your circumstances have changed and you can’t pay your loans or mortgage, reach out to us.

Please note that as per the Central Bank of the UAE’s regulations, Mbank is obligated to report all accounts under debt to the AECB.

Fraud is the intentional use of false or misleading information in an attempt to illegally deprive another person or entity of money, property, or legal rights. It can take many forms, from identity theft and debit/credit card fraud to investment scams.

The best way to combat it is to raise fraud awareness to protect your personal and banking information.

Here are some tips on how to do so.

To report fraudulent activities, please contact us on 600571111.

A customer charter is a formal document outlining the commitments a bank makes to its customers regarding service quality, responsiveness, and customer rights. It serves as a guideline for customers to understand the standards of service they can expect and the bank’s dedication to meeting their needs.