Fees & Charges
Al Maryah Community Bank LLC
*(Revisions effective November 11, 2024)
| SERVICES & PRICES | Gold | Platinum | Diamond |
| Fees (in AED) | |||
| Account Opening Fee | Free | Free | Free |
| Average Monthly Relationship Balance | Free | Free if Min. Salary of AED 20K or Avg. Balance of AED 10K or spending of AED 5K per month (Monthly fee of AED 105 if above criteria is not met) | Free if Min. Salary of AED 50K or Avg. Balance of AED 30K or spending of AED 10K per month (Monthly fee of AED 210 if above criteria is not met) |
| Early Account Closure Fee (within 5 working days) | AED 0 | AED 0 | AED 0 |
| Early Account Closure Fee (within first 6 months) | AED 105 | AED 105 | AED 105 |
| Segment | |||
| Segment Upgrade | Not applicable | Free for remaining month of upgrade | Free for remaining month of upgrade |
| Segment Upgrade – Debit Card Issuance Fee | Free | Free | Free |
| Segment Downgrade – Service Fee | Not applicable | Pro-rata charge up to utilized month | Pro-rata charge up to utilized month |
| Segment Downgrade – Debit Card Issuance Fee | Not applicable | AED 26.25 | AED 26.25 |
| Group Account | |||
| Card Issuance Fee for addition of Member to Group Account (per member) | AED 26.25 | AED 26.25 | AED 26.25 |
| Bank Statement | |||
| Downloading of E-statements | Free | Free | Free |
| Stamped Monthly Statement – Pickup | AED 15.75 | AED 15.75 | AED 15.75 |
| Stamped Monthly Statement – Delivery (within Abu Dhabi) Courier Service applies | AED 26.25 | AED 26.25 | AED 26.25 |
| Stamped Monthly Statement – Delivery (outside Abu Dhabi) Courier Service applies | AED 36.75 | AED 36.75 | AED 36.75 |
| Cheques | |||
| Additional Cheque Book Request (First Cheque Book Complimentary) | 1st Cheque Book Free, then AED 1.05 per leaf or AED 26.25 for a 25 leaf Cheque Book or AED 52.50 for a 50 leaf Cheque Book | 1st Cheque Book Free, then AED 1.05 per leaf or AED 26.25 for a 25 leaf Cheque Book or AED 52.50 for a 50 leaf Cheque Book | Free Cheque Book Issuance |
| Local Cheque Clearing – Normal in the Branch | Free | Free | Free |
| Stop Payment (per Instrument, per Cheque) | AED 52.50 | AED 52.50 | AED 52.50 |
| Cheque Returned – Drawn on Own Account (per Instrument) | AED 105 | AED 105 | AED 105 |
| Request for Copy of Old Cheques / Documents | AED 10.5 for ≤1 year AED 21 for > 1 year | AED 10.5 for ≤ 1 year AED 21 for > 1 year | AED 10.5 for ≤ 1 year AED 21 for > 1 year |
| Issuance of Manager Cheque or Demand Draft* | AED 78.75 | AED 78,75 | Free Manager’s Cheque Issuance |
| Cancellation of Manager Cheque* | AED 78.75 | AED 78.75 | AED78.75 |
| Mobile Cheque Deposit – Collection | AED 15.75 | AED 15.75 | AED 15.75 |
| Post Dated Cheque (PDC) Lodgment | AED 10.5 | AED 10.5 | AED 10.5 |
| Post Dated Cheque (PDC) Withdrawal / postponement | AED 21 | AED 21 | AED 21 |
| Post Dated Cheque (PDC) Returned | Free | Free | Free |
| Remittances | |||
| Inward Remittance | Free | Free | Free |
| Account to Account Transfer (within Al Maryah Bank UAE) | Free | Free | Free |
| AED Domestic Transfer – up to AED 50k | AED 0.50 | AED 0.50 | AED 0.50 |
| AED Domestic Transfer – above AED 50K | AED1.05 | AED1.05 | AED1.05 |
| Aani (Charges per Transaction) | AED 0.49 | AED 0.49 | AED 0.49 |
| Recall of Telegraphic Transfer (TT) Funds / TT Return / Investigation of TT Status | AED 52.50 | AED 52.50 | AED 52.50 |
| SWIFT Copy Charges | AED 15.75 | AED 15.75 | AED 15.75 |
| Demand Draft / Pay Order Issuance / Cancellation* | AED 78.75 | AED 78.75 | AED 78.75 |
| Bill Payment | |||
| Utility Bill Payments | Free | Free | Free |
| Debit Cards | |||
| Physical Debit Card Issuance & Delivery* | AED 26.25 | AED 26.25 | AED 26.25 |
| Debit Card Replacement | AED 26.25 | AED2 6.25 | Free |
| Monthly Non-utilization Fee (waived if account has average monthly balance of ≥AED500 or customer has initiated a transaction in last 3 months*) | AED 26.25 | AED 26.25 | AED 26.25 |
| Cash Withdrawal (through Al Maryah Bank ATM in UAE) | Free | Free | Free |
| Cash Withdrawal (through other bank ATM in UAE) | 3 free withdrawals per month (additional withdrawals hold a fee of AED 2.1) | 3 free withdrawals per month (additional withdrawals hold a fee of AED 2.1) | 3 free withdrawals per month (additional withdrawals hold a fee of AED 2.1) |
| International ATM Balance Enquiry & Cash Withdrawal* | AED 21 | AED 21 | AED 21 |
| Balance Enquiry transactions (through Al Maryah Bank ATM in UAE) | Free | Free | Free |
| Balance Enquiry transactions (through other bank ATM in UAE) | AED 1.05 | AED 1.05 | AED 1.05 |
| Declined Transactions (through Al Maryah Bank ATM in UAE) | Free | Free | Free |
| Declined Transactions (through other bank ATM in UAE) | AED 1.05 | AED 1.05 | AED 1.05 |
| Retrieval of Sales Slip | AED 26.25 | AED 26.25 | AED 26.25 |
| International Transaction Fee | 3% of transaction value + scheme charges | 3% of transaction value + scheme charges | 3% of transaction value + scheme charges |
| Issuing Physical Supplementary Debit Card* | AED 26.25 | AED 26.25 | AED 26.25 |
| Replacing Secret Pin Code* | AED 26.25 | AED 26.25 | AED 26.25 |
| Standing Order – within UAE | |||
| Standard Order Setup Charges over App / Website (Transfer within Al Maryah Bank) | Free | Free | Free |
| Standard Order setup charges over App / Website (Transfer to other Bank) | AED 52.50 | AED 52.50 | AED 52.50 |
| Standard Order Setup Charges over App / Website (for Charity) | Free | Free | Free |
| Standard Order setup charges submitted at Branch | AED 105 | AED 105 | AED 105 |
| Standing Order Execution (Transfer within Al Maryah Bank) | Free | Free | Free |
| Standing Order Execution (Transfer to other Bank) | As per Remittances Schedule of Charges | As per Remittances Schedule of Charges | As per Remittances Schedule of Charges |
| Standing Order Amendments (transfer within Al Maryah Bank) | Free | Free | Free |
| Standing Order Amendments (Transfer to other Bank) | AED 26.25 | AED 26.25 | AED 26.25 |
| Insufficient Balance while Executing the Standing Order Instructions | AED 26.25 | AED 26.25 | AED 26.25 |
| Standing Order Cancellation | Free | Free | Free |
| Letters & Certificates | |||
| Account Balance Letter | AED 52.50 | AED 52.50 | AED 52.50 |
| No Liability Certificate | AED 63 | AED 63 | AED 63 |
| Release Letter | AED 52.50 | AED 52.50 | AED 52.50 |
| Liability Letter Issued to Government Departments / Embassies | AED 63 | AED 63 | AED 63 |
| Liability Letter Issued to Financial Institutions | AED 63 | AED 63 | AED 63 |
| Dormant Account Charge | Free | Free | Free |
| Courier Charges for Sending any Document(s) / Cheques / Cheque Books | AED 21 | AED 21 | AED 21 |
| Teller Services | |||
| Using Branch Teller | 6 transactions free per month; AED 5.25 thereafter | 6 transactions free per month; AED 5.25 thereafter | 6 transactions free per month; AED 5.25 thereafter |
| Bulk Cash Deposits / Withdrawals at Teller | Free | Free | Free |
| Cash / Cheque Deposit at Mbank Partner* (per transaction) | AED 5.25 | AED 5.25 | AED 5.25 |
Credit Cards
| Annual Fee (Primary Card) | |
| Platinum | First-year free for renewal fee of AED 525 to be billed only if customers’ annual spend is below AED 48,000 |
| World Elite | First-year free with a renewal fee of AED 1,575 to be billed only if customers’ annual spend is below AED 150,000 |
| Sadara | First-year free with a renewal fee of AED 5,250 to be billed only if customers’ annual spend is below AED 240,000 |
| Annual Fee (Supplementary Cards) | |
| Platinum | Two supplementary cards are free, any additional supplementary cards are charged at AED 262.50 |
| World Elite | Two supplementary cards are free, any additional supplementary cards are charged at AED577.50 |
| Sadara | AED 5,250 |
| Others (Credit Cards) | |
| Interest on Retail Purchases for customers transferring Salary to Al Maryah Community Bank | 3.15% per month |
| Interest on Retail Purchases for customers not transferring Salary to Al Maryah Community Bank | 3.59% per month |
| Interest on Cash Advance | 3.79% per month |
| Cash Advance Fee | 3% of the amount of cash obtained with a minimum of AED 157.5 per transaction |
| International Transaction Fee | 2.49% of transaction value + scheme charges |
| Card Replacement Fee | AED 78.75 |
| Late Payment Fee | AED 241.50 in any month when the payment is late, or not made, or is less than the minimum amount due |
| Over Limit Fee | AED 288.75 in any month when the outstanding balance is greater than the assigned credit limit |
| Cheque Returned Fee | AED 105 |
| Minimum Monthly Payment | 5% of outstanding or AED 100 whichever is higher |
| Payment Due Date | 25 days from statement date |
| E-statement Fees | Free |
| Physical Statement Issuance | AED 52.50 per statement |
| Duplicate Statement Issuance* | AED 47.25 |
| Copies of Transaction Slips | AED 26.25 per transaction slip |
| Copy of Sales Voucher* | AED 68.25 |
| Dispute Verification Charge | AED 210 |
| Liability / No Liability Letter* | AED 52.5 |
Personal Loans / Raha Buyout
| Activity | Pricing |
| Interest Rates | As per offer |
| Processing Fees – Fresh & Raha | 1% of the loan amount (minimum AED 525, maximum AED 2,625) |
| Processing Fees – Top up | 1% of the top up amount (minimum AED 525, maximum AED 2,625) |
| Credit Life Insurance | 0.00015 Monthly on Outstanding Balance |
| Early / Partial Settlement Fees | 1% of the settled amount with a maximum of AED 10,500 |
| Deferment of Installment Fees | AED 105 per deferment |
| Delayed Payment Penal Fees | 2% of the delayed payment (minimum AED 52.5, maximum AED 210 per month) |
| Loan Rescheduling Fee | AED 262.5 |
| Loan Cancellation Fee | AED 105 |
| Other Documents Requested by Customer (Copies of Agreements – Audit Confirmation …etc.) | AED 26.25 |
Ziyada (Overdraft Against Salary)*
| Activity | Pricing |
| Overdraft Fees | AED 210 |
| Applicable Annual Interest Rate (Interest is charged if the facility is used and for the outstanding overdraft balance only) | As per offer |
| Credit Life Insurance | 0.00015 Monthly on Outstanding Balance |
| Delayed Payment Penal Interest Charges | If you exceed your approved overdraft limit for any reason or your limit expires and the utilized amount is not covered, you will be charged penal interest of 2% over agreed rate on outstanding utilized amount with a minimum of AED 52.5 and Maximum of AED 210 |
Auto Loans*
| Activity | Pricing |
| Interest Rates | As per offer |
| Early Settlement | 1% of instalment (+ VAT) |
| Advance Payment of Installment | 1% of instalment (+VAT) |
| Late Payment Penal Charges | Maximum AED 500 |
| Issuance of Liability Letter to Other Banks | AED 63 |
| Cancellation Fee | AED 105 |
Home Finance*
| Activity | Pricing |
| Interest Rates | As per offer |
| Processing Fee | 1% of loan amount, min AED2,500 (+VAT) |
| Late Payment Fees | Maximum AED 735 |
| Early Settlement Fees | Maximum 1% of outstanding balance or 10,000, whichever is less (+VAT) |
| Issuance of Liability Letter | AED 89.25 |
| Other Certificate | AED 78.75 |
| Non-Standard Statement Production / Copy of Original Documentation | AED 105 |
| Property Swaps Administration Fee | AED 1,386 (valuation included) |
| Issuance of NOC | AED 157.5 |
| Partial Settlement Charges | Maximum 1% of outstanding balance or 10,000, whichever is less (+VAT) |
| Clearance Letter | AED 99.75 |
| Request of Other Letters | AED 94.5 |
| Credit Life Insurance | 0.00015 Monthly on Outstanding Balance |
Fixed Deposit
| Activity | Pricing |
| Partial Withdrawal or Early Redemption Fee | 1% per annum less than the applicable interest rate for the actual tenor and will be payable for the actual number of days the Fixed Deposit was maintained plus a fixed charge of AED 105 No interest is paid if the Fixed Deposit is redeemed / withdrawn in less than 30 days |
General Note: All fees & charges mentioned are inclusive of 5% Value Added Tax (with the exclusion of interest & currency conversion charges).
All the answers. Right here.
Get all the answers you need to frequently asked questions.
-
How do I open an account?
If you have 5 minutes, that's all it takes. Simply download the Mbank UAE app, and use UAE Pass to open an account.
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What is the Customer Support Number?
600 57 1111
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What is the minimum balance required to open an account?
There is no minimum balance required to open an account.
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How many branches does Mbank UAE have?
You can find the info here: https://www.mbank.ae/branches-and-atms/
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Do I get a Debit Card once my account is open?
Upon successful completion of the account opening process and verification, you will automatically receive a virtual debit card. You can find the card details in the "Cards" section of the Mbank App. This virtual card can be instantly activated for online purchases and linked to E-wallets like Apple, Samsung, or Google Pay. Simultaneously, you have the option to request a physical debit card through the app for ATM cash withdrawals and in-store purchases. Additionally, you can set daily and monthly usage limits for the debit card, temporarily block the card if needed, and monitor all transactions through the Mbank UAE app.