Contact Us
How to reach us
You can reach us through all channels including:
- Mbank UAE app under the Contact Us option or via Chat
- Call Centre on 600571111
- Email at info@mbankuae.com for inquiries and services and complaint@mbankuae.com for complaints.
- Feedback forms are available at www.mbank.ae.
- Branch/Smart Hubs during working hours
In-App Customer Support
All our banking services are available digitally through our Mbank UAE mobile app.
If you are in need of support, we offer different options to seamlessly contact us through the mobile app:
Video Calls and In-app support:
- Login to your account via the Mbank application.
- Click on “More”.
- Choose “Help and Support”.
- From the “Contact Us” option, choose to send a message, make a call, or start a call with our Customer Service Agent.