Fees & Charges
Al Maryah Community Bank LLC
Personal Accounts
*(Revisions effective November 11, 2024)
| SERVICES & PRICES | Gold | Platinum | Diamond |
Fees (in  ) |
|||
| Account Opening Fee | Free | Free | Free |
| Average Monthly Relationship Balance | Free | Free if Min. Salary of  20K or Avg. Balance of 10K or spending of 5K per month (Monthly fee of 105 if above criteria is not met)1 |
Free if Min. Salary of 50K or Avg. Balance of 30K or spending of 10K per month (Monthly fee of 210 if above criteria is not met)1 |
| Monthly Non-utilization Fee (waived if account has average monthly balance of ≥ 500 or customer has initiated a transaction in last 3 months*)2 |
26.25 |
Free | Free |
| Early Account Closure Fee (within 5 working days) | Free | Free | Free |
| Early Account Closure Fee (within first 6 months) | 105 |
105 |
105 |
| Segment | |||
| Segment Upgrade | Not applicable | Free for remaining month of upgrade | Free for remaining month of upgrade |
| Segment Upgrade – Debit Card Issuance Fee | Free | Free | Free |
| Segment Downgrade – Service Fee | Not applicable | Pro-rata charge up to utilized month | Pro-rata charge up to utilized month |
| Segment Downgrade – Debit Card Issuance Fee | Not applicable | 26.25 |
26.25 |
| Group Account | |||
| Card Issuance Fee for addition of Member to Group Account (per member) | 26.25 |
26.25 |
26.25 |
| Bank Statement | |||
| Downloading of E-statements | Free | Free | Free |
| Stamped Monthly Statement – Pickup | 15.75 |
15.75 |
15.75 |
| Stamped Monthly Statement – Delivery (within Abu Dhabi) Courier Service applies | 26.25 |
26.25 |
26.25 |
| Stamped Monthly Statement – Delivery (outside Abu Dhabi) Courier Service applies | 36.75 |
36.75 |
36.75 |
| Cheques | |||
| Additional Cheque Book Request (First Cheque Book Complimentary) | 1st Cheque Book Free, then 1.05 per leaf or 26.25 for a 25 leaf Cheque Book or 52.50 for a 50 leaf Cheque Book |
1st Cheque Book Free, then 1.05 per leaf or 26.25 for a 25 leaf Cheque Book or 52.50 for a 50 leaf Cheque Book |
Free Cheque Book Issuance |
| Local Cheque Clearing – Normal in the Branch | Free | Free | Free |
| Stop Payment (per Instrument, per Cheque) | 52.50 |
52.50 |
52.50 |
| Cheque Returned – Drawn on Own Account (per Instrument) | 105 |
105 |
105 |
| Request for Copy of Old Cheques / Documents | 10.5 for ≤1 year 21 for > 1 year |
10.5 for ≤ 1 year 21 for > 1 year |
10.5 for ≤ 1 year 21 for > 1 year |
| Issuance of Manager Cheque or Demand Draft* | 78.75 |
78,75 |
Free Manager’s Cheque Issuance |
| Cancellation of Manager Cheque* | 78.75 |
78.75 |
78.75 |
| Mobile Cheque Deposit – Collection | 15.75 |
15.75 |
15.75 |
| Post Dated Cheque (PDC) Lodgment | 10.5 |
10.5 |
10.5 |
| Post Dated Cheque (PDC) Withdrawal / postponement | 21 |
21 |
21 |
| Post Dated Cheque (PDC) Returned | Free | Free | Free |
| Remittances | |||
| Inward Remittance | Free | Free | Free |
| Account to Account Transfer (within Al Maryah Bank UAE) | Free | Free | Free |
| Domestic Transfer – up to 50K |
0.50 |
0.50 |
0.50 |
| Domestic Transfer – above 50K |
1.05 |
1.05 |
1.05 |
| Aani (Charges per Transaction) |
0.51 |
0.51 |
0.51 |
| Recall of Telegraphic Transfer (TT) Funds / TT Return / Investigation of TT Status | 52.50 |
52.50 |
52.50 |
| Authentic Copy of Transfer Advise | 15.75 |
15.75 |
15.75 |
| Demand Draft / Pay Order Issuance / Cancellation* | 78.75 |
78.75 |
78.75 |
| Bill Payment | |||
| Utility Bill Payments3 | Free | Free | Free |
| Debit Cards | |||
| Physical Debit Card Issuance & Delivery* | 26.25 |
26.25 |
26.25 |
| Debit Card Replacement | 26.25 |
26.25 |
Free |
| Cash Withdrawal (through Al Maryah Bank ATM in UAE) | Free | Free | Free |
| Cash Withdrawal (through other bank ATM in UAE) | 3 free withdrawals per month (additional withdrawals hold a fee of 2.1) |
3 free withdrawals per month (additional withdrawals hold a fee of 2.1) |
3 free withdrawals per month (additional withdrawals hold a fee of 2.1) |
| International ATM Balance Enquiry & Cash Withdrawal* | 21 |
21 |
21 |
| Balance Enquiry transactions (through Al Maryah Bank ATM in UAE) | Free | Free | Free |
| Balance Enquiry transactions (through other bank ATM in UAE) | 1.05 |
1.05 |
1.05 |
| Declined Transactions (through Al Maryah Bank ATM in UAE) | Free | Free | Free |
| Declined Transactions (through other bank ATM in UAE) | 1.05 |
1.05 |
1.05 |
| Retrieval of Sales Slip | 26.25 |
26.25 |
26.25 |
| International Transaction Fee | 3% of transaction value + scheme charges | 3% of transaction value + scheme charges | 3% of transaction value + scheme charges |
| Issuing Physical Supplementary Debit Card* | 26.25 |
26.25 |
26.25 |
| Replacing Secret Pin Code* | 26.25 |
26.25 |
26.25 |
| Standing Order – within UAE | |||
| Standard Order Setup Charges over App / Website (Transfer within Al Maryah Bank) |
Free | Free | Free |
| Standard Order setup charges over App / Website (Transfer to other Bank) |
52.50 |
52.50 |
52.50 |
| Standard Order Setup Charges over App / Website (for Charity) |
Free | Free | Free |
| Standard Order setup charges submitted at Branch | 105 |
105 |
105 |
| Standing Order Execution (Transfer within Al Maryah Bank) |
Free | Free | Free |
| Standing Order Execution (Transfer to other Bank) |
As per Remittances Schedule of Charges | As per Remittances Schedule of Charges | As per Remittances Schedule of Charges |
| Standing Order Amendments (transfer within Al Maryah Bank) |
Free | Free | Free |
| Standing Order Amendments (Transfer to other Bank) |
26.25 |
26.25 |
26.25 |
| Insufficient Balance while Executing the Standing Order Instructions | 26.25 |
26.25 |
26.25 |
| Standing Order Cancellation | Free | Free | Free |
| Letters & Certificates | |||
| Account Balance Letter | 52.50 |
52.50 |
52.50 |
| No Liability Certificate | 63 |
63 |
63 |
| Release Letter | 52.50 |
52.50 |
52.50 |
| Liability Letter Issued to Government Departments / Embassies | 63 |
63 |
63 |
| Liability Letter Issued to Financial Institutions | 63 |
63 |
63 |
| Dormant Account Charge | Free | Free | Free |
| Courier Charges for Sending any Document(s) / Cheques / Cheque Books | 21 |
21 |
21 |
| Teller Services | |||
| Using Branch Teller | 6 transactions free per month; 5.25 thereafter |
6 transactions free per month; 5.25 thereafter |
6 transactions free per month; 5.25 thereafter |
| Bulk Cash Deposits / Withdrawals at Teller | Free | Free | Free |
| Cash / Cheque Deposit at Mbank Partner* (per transaction) | 5.25 |
5.25 |
5.25 |
1 The salary should be transferred to the respective Mbank account or the average balance must be maintained in the respective Mbank account or the minimum monthly spending requirement should be achieved on the Mbank debit card linked to the respective account.
2 This fee is charged when there are no transactions performed on the card. The fee will be waived if your account has an average monthly balance of 500 or more, or if you have performed a self-initiated transaction in the last 3 months.
3 Bank does not charge fees for utility payments; provider fees may apply.
Credit Cards
| Annual Fee (Primary Card) | |
| Platinum | First-year free for renewal fee of 525 to be billed only if customers’ annual spend is below 48,000 |
| World Elite | First-year free with a renewal fee of 1,575 to be billed only if customers’ annual spend is below 150,000 |
| Sadara | First-year free with a renewal fee of 5,250 to be billed only if customers’ annual spend is below 240,000 |
| Annual Fee (Supplementary Cards) | |
| Platinum | Two supplementary cards are free, any additional supplementary cards are charged at 262.50 |
| World Elite | Two supplementary cards are free, any additional supplementary cards are charged at 577.50 |
| Sadara | 5,250 |
| Others (Credit Cards) | |
| Interest on Retail Purchases for customers transferring Salary to Al Maryah Community Bank | 3.15% per month |
| Interest on Retail Purchases for customers not transferring Salary to Al Maryah Community Bank | 3.59% per month |
| Interest on Cash Advance | 3.79% per month |
| Cash Advance Fee | 3% of the amount of cash obtained with a minimum of 157.5 per transaction |
| International Transaction Fee | 2.49% of transaction value + scheme charges |
| Card Replacement Fee | 78.75 |
| Late Payment Fee | 241.50 in any month when the payment is late, or not made, or is less than the minimum amount due |
| Over Limit Fee | 288.75 in any month when the outstanding balance is greater than the assigned credit limit |
| Cheque Returned Fee | 105 |
| Minimum Monthly Payment | 5% of outstanding or 100 whichever is higher |
| Payment Due Date | 25 days from statement date |
| E-statement Fees | Free |
| Physical Statement Issuance | 52.50 per statement |
| Duplicate Statement Issuance* | 47.25 |
| Copies of Transaction Slips | 26.25 per transaction slip |
| Copy of Sales Voucher* | 68.25 |
| Dispute Verification Charge | 210 |
| Liability / No Liability Letter* | 52.5 |
Personal Loans / Raha Buyout
| Activity | Pricing |
| Interest Rates | As per offer |
| Processing Fees – Fresh & Raha | 1% of the loan amount (+VAT) (minimum 525, maximum 2,625) |
| Processing Fees – Top up | 1% of the top up amount (+VAT) (minimum 525, maximum 2,625) |
| Early / Partial Settlement Fees | 1% of the settled amount (+VAT) with a maximum of 10,500 |
| Deferment of Installment Fees | 105 per deferment |
| Delayed Payment Penal Fees | 2% of the delayed payment (+VAT) (minimum 52.5, maximum 210 per month) |
| Loan Rescheduling Fee | 262.5 |
| Loan Cancellation Fee | 105 |
| Other Documents Requested by Customer (Copies of Agreements – Audit Confirmation …etc.) | 26.25 |
Ziyada (Overdraft Against Salary)*
| Activity | Pricing |
| Overdraft Fees | 210 |
| Applicable Annual Interest Rate (Interest is charged if the facility is used and for the outstanding overdraft balance only) | As per offer |
| Delayed Payment Penal Interest Charges | If you exceed your approved overdraft limit for any reason or your limit expires and the utilized amount is not covered, you will be charged penal interest of 2% over agreed rate on outstanding utilized amount with a minimum of 52.5 and Maximum of 210 |
Auto Loans*
| Activity | Pricing |
| Interest Rates | As per offer |
| Early Settlement | 1% of instalment (+ VAT) |
| Advance Payment of Installment | 1% of instalment (+ VAT) |
| Late Payment Penal Charges | Maximum 500 (+ VAT) |
| Issuance of Liability Letter to Other Banks | 63 |
| Cancellation Fee | 105 |
Home Finance*
| Activity | Pricing |
| Interest Rates | As per offer |
| Processing Fee | 1% of loan amount, min 2,500 (+VAT) |
| Late Payment Fees | Maximum 735 |
| Early Settlement Fees | Maximum 1% of outstanding balance or 10,000, whichever is less (+VAT) |
| Issuance of Liability Letter | 89.25 |
| Other Certificate | 78.75 |
| Non-Standard Statement Production / Copy of Original Documentation | 105 |
| Property Swaps Administration Fee | 1,386 (valuation included) |
| Issuance of NOC | 157.5 |
| Partial Settlement Charges | Maximum 1% of outstanding balance or 10,000, whichever is less (+VAT) |
| Clearance Letter | 99.75 |
| Request of Other Letters | 94.5 |
Fixed Deposit
| Activity | Pricing |
| Partial Withdrawal or Early Redemption Fee | 1% per annum less than the applicable interest rate for the actual tenor and will be payable for the actual number of days the Fixed Deposit was maintained plus a fixed charge of 105. No interest is paid if the Fixed Deposit is redeemed / withdrawn in less than 30 days. |
Attestation Service Fees
| Activity | Pricing |
| MOFA Attestation Service | 300 |
General Note: All fees & charges mentioned are inclusive of 5% Value Added Tax (with the exclusion of interest & currency conversion charges).
(Fees & Charges – V1)
All the answers. Right here.
Get all the answers you need to frequently asked questions.
-
How do I open an account?
If you have 5 minutes, that's all it takes. Simply download the Mbank UAE app, and use UAE Pass to open an account.
-
What is the Customer Support Number?
600 57 1111
-
What is the minimum balance required to open an account?
There is no minimum balance required to open an account.
-
How many branches does Mbank UAE have?
You can find the info here: https://www.mbank.ae/branches-and-atms/
-
Do I get a Debit Card once my account is open?
Upon successful completion of the account opening process and verification, you will automatically receive a virtual debit card. You can find the card details in the "Cards" section of the Mbank App. This virtual card can be instantly activated for online purchases and linked to E-wallets like Apple, Samsung, or Google Pay. Simultaneously, you have the option to request a physical debit card through the app for ATM cash withdrawals and in-store purchases. Additionally, you can set daily and monthly usage limits for the debit card, temporarily block the card if needed, and monitor all transactions through the Mbank UAE app.